Contact Us

Our friendly office team is on hand year round during office hours to answer any general questions and to help you with reservations over the telephone or via email, so please don’t hesitate to contact us with any questions.

We are a seasonal wildlife adventure tours business, so our Gift Shop and Check-in Office closes from mid October through to early May each year. But you can contact us year round and order some of our most popular gift store items are available through our online Gift Store.

It is our goal to respond to general enquiries emailed or left on our voice mail within 24 hours during our operating season between mid-May and mid-October. Out of season we will do our best to get back to you within 72 hours.

For your convenience and peace of mind a copy of our Safety Plan can be viewed here.

General Enquiries:

Email: Click here to send an email
Phone: 250-287-7008
Toll-free: 1-866-501-ORCA (6722)
Fax: 250-287-7005

Mailing / Street address:

Discovery Marine Safaris Ltd.
104 – 909 Island Highway
V9W 2C2 Campbell River
British Columbia, Canada

Key Company Contacts

Operations & Accounting:

President & Owner
Heike Garton (Wieske)
Phone:1-250-287-7008Fax: 250-287-7005
Email: Click here to send an email

Marketing & Travel Trade Enquiries:

Corporate Development/Marketing
Sarah Nicholson
Phone:1-250-287-7008
Email: Click here to send an email

Vessel Compliance & Safety:

Owner & Captain
Wayne Garton
Phone:1-250-287-7008
Email: Click here to send an email

Discovery Marine Safaris awarded the Trip Advisor Travellers Choice 2020

Safety & Environmental Awareness

Safety and environmental awareness are at the very core of our operations. And we work hard to exceed industry standards in both these areas. From the very start we have focussed on minimizing our environmental footprint and impact on the whales and other wildlife found in our area. We pride ourselves in the fact that our tours are consistently described as fun, educational, ethical, safe and professional and welcome feedback as to how we can improve our reputation further. Please contact us with any suggestions you may have.

Contact us with confidence. Tourism Vancouver Island - Safe Travels  designation by World Travel & Tourism Council
Discovery Marine Safaris is Sustainable Tourism Silver Certified
Contact us to learn more about our values.
CREWS TIP . . . if you have any questions at all don’t hesitate to contact the office we’re here to help.